When our customers thrive we thrive.

At iLS, we are all about prioritizing connection—with our clients, and with each other. We firmly believe that if you take care of people, they’ll take care of you.

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Our mission is to make life better for our clients by giving them hope in every interaction we have with them.

It’s pretty easy to focus on personal mistakes and feel like a failure. But mistakes are snapshots; they don’t tell the whole story. As we engage with our clients, we want to give them a second chance, remind them who they are, and boost their confidence.

Inspire
Since our inception our goal has been to inspire our customers by providing honest and caring financial solutions.
Lead
We specialize in providing world class customer service on behalf of the companies we represent.
Serve
We base our operations on being empathetic to our customer’s needs above all.

About the position

Relationship Manager

Salary: $16/hr + commission

Job Description

As a relationship manager, you will work directly with a group of clients that are assigned to you and reach out to other potential clients to let them know that funds are available to them. When your clients need a new loan or have questions about payments, they will work one-on-one with you in order to build relationships and provide personalized customer service. And whether or not your clients have a loan with us, you will reach out periodically to see how they’re doing. We want you to stay connected, send uplifting material, and be a positive force for good in their lives. Because YOU are a huge part of what we do here, we want you to feel valued and needed. Through awesome perks, great compensation, and team-building activities, we strive to create a work environment that is different from any other call center out there.

Qualifications:

  • Ability to work full time and in person (7:30 AM – 4:00 PM MST, M-F)
  • High school diploma or GED
  • Prior customer service experience preferred

Benefits

Group rate insurance starts day one

Company-wide profit-sharing plan

Competitive Compensation

Meet our Team

Frequently Asked Questions

Our clients are individuals who, due to poor financial decisions made in the past, are unable to take out loans or use credit cards with their banks. When they need to keep their lights on, put food on the table, or have a little buffer for their families when their paychecks come up short, they reach out to us for help. Unfortunately, our clients are too often viewed through a negative stigma lens colored by their past, treated as though they are irresponsible liars or thieves. But they are not their mistakes, and it is our opportunity to treat them with respect and give them a second chance.

Our office hours are Monday-Friday from 7:30 AM – 4:00 PM MST. Enjoy a half-hour lunch and two paid 15-minute breaks during every shift.

BREAKFAST ON US
One of the automatic perks of working with us is breakfast once a week. Whether it’s waffles, pancakes, eggs and sausage, or muffins, we switch it up by trying different restaurants every time! We love going out as a group, grabbing good grub, and spending time together outside of the office!

 

GAS STATION RUN
It’s always nice to step away from your desk to stretch your legs, grab a drink, and get something to eat. Our weekly gas station runs are the perfect way to do this, and they give you a chance to get to know your coworkers too.

 

DRINKS & SNACKS
Unlimited drinks and snacks are provided for all employees on the house! We keep the fridge and cupboards stocked with appetizing choices so you’ll never be hungry at work.

 

COMPANY ACTIVITIES
Because we value positive company culture and want each employee to feel included, needed, and appreciated, we do monthly team activities! Connecting outside of the office allows you to really get to know the people on your team and develop lasting friendships and connections. We also throw two company parties every year so we can have fun as a group and enjoy each other’s company.

Contact Us

Contact Us

We’d love to answer your questions! Shoot us an email and we’ll be in touch.

 

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Contact Info

Address
512 W 800 N
Suite 201 Orem, UT 84057

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